Contact

Welcome to the GamersDeals Store Help Center. Here you can contact us with any questions or issues regarding your order, activation keys, or our service in general.

To assist you as quickly as possible, if you encounter an error when activating your CD Key (invalid key, regional lock, etc.), please include the following full-screen screenshots in your message:

  • The screen where the error appears when entering the password.
  • The full activation attempt (Steam interface, EA app, Ubisoft Connect, etc.).
  • The exact error message in text or image.
  • The “Licenses and Products” section of your Steam account showing the associated game.

If your problem is that the key has already been used, in addition to the above information you must:

  1. Open a ticket with Steam support requesting the exact date and time of key activation.
  2. Please attach a screenshot of Steam's official response.

All this information allows us to quickly verify your case and offer you a solution as quickly as possible. Thank you for your cooperation: our support team will contact you as soon as we analyze the information.